Outlook organization in a nutshell
Outlook supports two systems to organize mail. By default, SuperInbox uses folders (most common Outlook workflow).Folders (default)
Folders (default)
Exclusive location: a thread lives in one folder at a time. Moving a thread to a folder removes it from Inbox. Supports a clear hierarchy of folders/subfolders.
Categories / Badges
Categories / Badges
Visual color tags: a thread can have multiple badges. They do not move emails; location stays the same. Great for scanning and search.
How SuperInbox fits this system
- Default categories: we create three folders —
To respond,FYI,Marketing(your existing structure is preserved) - Automatic sorting: new emails are analyzed and sent to the most relevant category
- Personalize: when setting up your categories, you can use badges, folders or combine both.
Plans & settings
- Free plan: the 3 default folders are applied automatically and cannot be changed.
- Paid plans: create, rename, or replace categories; choose folder, badge, or hybrid per category in Settings → Inbox → Categorization.

