> ## Documentation Index
> Fetch the complete documentation index at: https://help.superinbox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Default categories

> When you connect SuperInbox to your email account, we automatically create default essential categories to help organize your inbox and prioritize what matters most.

### The 3 default categories

<AccordionGroup>
  <Accordion title="To respond">
    For emails that require your attention and an answer from you.

    <Info>
      For each email classify as "To respond", an answer draft will be generated.
    </Info>
  </Accordion>

  <Accordion title="FYI">
    For informational emails you should read of but that don't need an explicit answer from you.
  </Accordion>

  <Accordion title="Marketing">
    For promotional and marketing content like newsletters, salesy cold emails or marketing communication.
  </Accordion>
</AccordionGroup>

### How It Works

**Automatic sorting**: Every incoming email gets analyzed and sorted into the most appropriate category based on content, sender, and context.

**Clean inbox**: Instead of a cluttered inbox mixing urgent emails with newsletters, you get clear priorities at a glance.

**Focus on what matters**: Spend your time on emails that actually need your attention instead of sorting through noise.

### What it looks like

<AccordionGroup>
  <Accordion title="Gmail users">
    Superinbox uses Gmail built-in **<u>label categorization</u>** system. We will create 3 new labels in your labels list, without touching your current system.

    Learn more about [Gmail labels](https://help.superinbox.com/inbox-organization/gmail-labels).
  </Accordion>

  <Accordion title="Outlook users">
    Superinbox uses Outlook built-in **<u>folder categorization</u>** system. We will create 3 new folders in your inbox, without touching your current system.

    Outlook also allow another categorization system with badges you can use with our paid plans.

    Learn more about [Outlook categorization](https://help.superinbox.com/inbox-organization/outlook-folders).
  </Accordion>
</AccordionGroup>

### Customizing Your Categories

**Free plan**: The three default categories work automatically - no setup required.

**Paid plan**: Customize and add your own categories:

* Replace our default categories with ones that match your workflow and set custom rules for automatic categorization
* Onces sorted, create workflows and rules based on the categorization
* For Outlook users, set up your categories as *folders* or *badges*

[View subscription plans](https://superinbox.com/pricing)